Toyota Lachute
1 844 307-1686

To all our customers,

The health and well-being of Toyota Lachute customers, partners and employees have always been and will always be our priority. As the situation with COVID-19 continues to evolve day by day in Canada, it is essential to communicate with clarity and transparency and to strictly follow government instructions.

Therefore, strictly respecting the sanitary measures and the directives of the Public Health, the sales department is open.  The parts and service department will be open at regular hours on appointment only.

We are back on regular hours for our sales and service department.  The Service department will open Monday to Thursday from 7:30 am to 5 pm and Friday from 7:30 am to 2:30 pm. The sales department will open from 9 am to 7 pm Monday to Thursday and 9 am to 5 pm on Friday.  It is also possible to make appointments outside our opening hours.

We are also strengthening the numerous preventive measures put in place to minimize risks to public health, in accordance with the recommendations and directives of the National Institute of Public Health of Quebec.  We, also, ask all of our customers to respect the health security measures in place in our Dealership.

So, therefore:

All individuals will no longer be required to wear masks starting on May 14th, 2022.  During road tests, masks are mandatory when salespeople are in the vehicle.

- Increased sanitation and cleaning services, added distributors of hand sanitizers, and installed plexiglass panels on all desks.

- Put in place the recommended social distance measures, in particular, to minimize physical contact (handshakes and others) and maintain, as far as possible, a physical distance of at least one meter between people.

- Established mandatory isolation protocols for employees having symptoms or having been in contact with someone who has been infected with the virus.

- Established a rigorous vehicle preparation and cleaning/disinfection process.

Our thoughts go out to all those who are personally affected by this situation in Quebec and elsewhere.

Thank you,

The Toyota Lachute Team

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